The services need to be provided within a simple framework covering these areas. Service Level Management The services have to have some kind of measurable framework so you can make an objective judgement about quality Financial Management You need to have the right information so that you can make judgements…
Even a business with very basic IT requirements soon accumulates an array of different IT components that all need to work for the business to run effectively. Internet connection Email Phone Office applications (Word, Excel etc.) Business applications (e.g., Sage) Anti-Virus applications Back-up applications
The business needs IT support in two areas: Local, physical support to create networks, configure laptops and PCs and resolve physical problems, like disk failures Remote support to keep everything running smoothly Local support is really needed most at the initial stages or for major changes. In most cases that support…
Every business requires a certain level of security to meet legal responsibilities. Those responsibilities vary depending on the nature of the business and a significant proportion of the security risk lies with people inside the business. So, it is important to purchase establish security that matches the needs of the business backed…