How do I handle the changing needs for IT within my business?

Nothing stays the same for long in any business so change always needs to be managed.  IT technology also changes, but that is ideally something that an IT Support Service Provider would manage within the framework of any agreement.  The more important changes to manage are the business changes that alter the technology required by the business. Something as simple as people leaving or joining an organisation require adjustments in the IT landscape.  A change of business emphasis can have a profound impact on the requirements, so a two-way communication is vital to keep IT in the background where it belongs.